Privacy Policy taxi booking system Saint Andrews

1. Information We Collect

We may collect the following types of information when you book or use our services:

Personal details: Name, phone number, email address.

Booking details: Pick-up and drop-off locations, date and time of journey, payment method.

Payment information: If paying electronically, we may process limited card/payment details through secure third-party providers.

Communication records: Calls, messages, or emails with our team.

Location data: If you use our app/website to book, we may collect real-time location to provide accurate service.
 

2. How We Use Your Information

We use the information we collect to:

Provide and manage taxi bookings.

Communicate with you regarding your journey.

Process payments securely.

Improve our services and customer experience.

Comply with legal and regulatory requirements.
 

3. Sharing Your Information

We do not sell your personal data. We may share information only when necessary with:

Our drivers, to carry out your booking.

Payment providers, to process transactions securely.

Law enforcement or regulatory authorities, if required by law.
 

4. Data Retention

We will keep your personal data only as long as necessary to fulfil the purposes described above, and in line with legal and regulatory obligations.

5. Your Rights

Under data protection laws (including UK GDPR), you have the right to:

Access the personal data we hold about you.

Request correction of inaccurate or incomplete data.

Request deletion of your data, where applicable.

Object to or restrict certain processing activities.

Request data portability, where applicable.

To exercise your rights, please contact us (see details below).

6. Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website or made available on request.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please 

contact us:

St Andrews Cabs 4U
[Leuchars Train Station, Leuchars, St Andrews, UK]
[00447415172002]
[standrewscabs@gmail.com]